Terms & Conditions

Terms and Conditions

  1. Bookings are made with London-Discount-Theatre.com who are supplied by Encore Tickets Limited and other suppliers chosen by London-Discount-Theatre.com. Encore tickets acts as a bonded fulfillment agent for London-Discount-Theatre.com. Encore Tickets is a member of the Society of Ticket Agents and Retailers.
  2. Tickets cannot be exchanged or cancelled.
  3. London-Discount-Theatre.com acts as an agent only and has no control over the event or venue.
  4. Tickets are sold subject to the Rules and Regulations of the event organiser / venue which are available on request. The event organiser / venue reserves the right to make alterations to the advertised arrangements or featured artists, to refuse admission and to request latecomers to await admission until a convenient break.
  5. If items purchased through London-Discount-Theatre.com are re-sold or transferred for profit or commercial gain by anyone other than London-Discount-Theatre.com, the event organiser / venue or one of their authorised sub-agents, the holder may be refused entry or ejected from the venue.
  6. All prices which are displayed show separately the face value of the tickets, any applicable payment processing fees, booking fees and any applicable dispatch/handling charges. All prices are inclusive of any applicable VAT.
  7. Please note that for discounted tickets, bookings made over the phone are charged at a £1.50 supplement per ticket over our internet prices.
  8. Tickets and items purchased from London-Discount-Theatre.com by customers outside the UK will be available for collection from the event venue on the date of performance or upon arrival at the restaurant or attraction.
  9. Your name and address will be held by London-Discount-Theatre.com. This information will not be divulged to, sold or shared with any other organisation. London-Discount-Theatre.com may, from time to time send you information by email which London-Discount-Theatre.com believes may be of interest to you. A copy of your personal data will also be held by Encore Tickets Ltd. Who are licensed solely to use your information for the processing of your booking and not for on-going marketing purposes.
  10. In purchasing a ticket through this system you agree with and are bound by the terms and conditions above. If, at any time, after you have made your booking, you wish to be removed from the company's mailing list then you simply have to request the same by using our email.

Other Information

  1. London-Discount-Theatre.com does not endorse or recommend any particular theatre. Reasonable care has been taken that the content of this website is correct but it is subject to amendment at any time without notice. All content on this website is published in good faith but you acknowledge that London-Discount-Theatre.com as booking agent cannot check the accuracy of all information provided by theatres.
  2. Age
    You warrant that you are at least 18 years of age. All bookings are personal to you and may not be sold, assigned or otherwise transferred.
  3. Customer Service
    Our privacy statement is incorporated into these terms. From time to time we randomly record telephone calls as a security measure and to improve customer service click here for Privacy Policy.
  4. Insurance
    Passport, visa and health requirements for you and your party are your responsibility. You are strongly recommended to obtain travel insurance against cancellation and for medical cover.
  5. Complaints
    Any complaint about the booking service must be notified to London-Discount-Theatre.com in writing or by email as soon as possible. Any complaint regarding the theatre must be brought to the attention of the theatre management as early as possible and, if not resolved to your satisfaction, should be notified to London-Discount-Theatre.com in writing.
  6. Liability
    London-Discount-Theatre.com does not accept liability for any omissions or errors and reserves the right at any time to change information published on the site.

London-Discount-Theatre.com does not accept liability for any loss either indirect or consequential that may arise from the use of or connected with the London-Discount-Theatre.com website or for any products or services purchased from the London-Discount-Theatre.com website.

Change to Booking Terms
London-Discount-Theatre.com reserves the right to change these terms from time to time.

Your booking is governed by English law and is subject to the exclusive jurisdiction of the English courts. The booking confirmation and these terms represent the entire agreement between London-Discount-Theatre.com and you. You confirm that you have not entered into the contract with London-Discount-Theatre.com on the basis of any representation not expressly incorporated into these documents.

London-Discount-Theatre.com is a secure online booking service where customers can book tickets for musicals, plays and comedies currently showing in London's West End theatreland. We provide up-to-date show information including times of performances, ticket prices and availability.

Tickets can be purchased by credit card using our secure online booking system.

All tickets purchased from this site are supplied by Encore Tickets Limited. Encore Tickets Limited is a member of the Society of Ticket Agents and Retailers. This is a self regulatory body which operates within guidelines supported by, amongst others, the Office of Fair Trading, the British Tourist Authority, the London Tourist Board and the Society of London Theatre.